To assist one person with social or legal issues—on average
One day
61 496 ₽
One month
1 265 792 ₽
One year
15 189 509 ₽
Social workers – Mon, Wed, Fri (Tue, 11:30 AM–1:30 PM, Women’s Day) Lawyers – Mon, Wed from 10:00 AM to 5:00 PM, lunch break from 2:00 PM to 3:00 PM
+7 499 322-04-27 Mon, Wed, Fri from 10:00 AM to 5:00 PM, lunch break from 2:00 PM to 3:00 PM
Program director
To assist one person with social or legal issues—on average
One day
61 496 ₽
One month
1 265 792 ₽
One year
15 189 509 ₽
Social workers – Mon, Wed, Fri (Tue, 11:30 AM–1:30 PM, Women’s Day) Lawyers – Mon, Wed from 10:00 AM to 5:00 PM, lunch break from 2:00 PM to 3:00 PM
+7 499 322-04-27 Mon, Wed, Fri from 10:00 AM to 5:00 PM, lunch break from 2:00 PM to 3:00 PM
Program director
Homelessness is a multifaceted problem, and solving it requires a similarly multifaceted approach. One person may need help getting their documents back and finding a job; another may need medical treatment; a third may need to locate relatives and return home; and a fourth may need assistance in court to reclaim an apartment that was fraudulently taken from them…
Without professional help, it is very difficult for a homeless person to get off the streets. Our staff help people on the brink of homelessness avoid ending up on the streets, and help those who are already in trouble cope with the issues that led them there. Unlike government agencies, we don’t look at where a person was last registered or what their citizenship is. We help everyone we can.
consultations were conducted by social workers in 2024
consultations were conducted by lawyers
consultations were conducted over the phone
people were helped to obtain or renew their passports
People contact the Advisory Service with a wide variety of questions: how to find a job if employers won’t hire them without registration; how to obtain a compulsory health insurance policy; how to reclaim an apartment taken by scammers; how to replace a lost passport; and how to access necessary medical treatment.
Sometimes a single consultation is enough, but more often than not, people in trouble need more substantial assistance. In such cases, our social workers and lawyers begin a long-term process of social and legal support: they draft requests, search for job openings, help restore documents, and accompany the individual to various agencies, including court proceedings. It all depends on the specific situation. The goal of this work is to help resolve the problems that led the person to end up on the street. We also help people improve their quality of life: apply for a pension, find a job, and apply for disability benefits.
We also help people improve their quality of life by assisting them with applying for retirement benefits, finding a job, and applying for disability benefits.
Clothing, food, and hygiene products
Crutches, cell phones, tokens, and other essential items donated to the Night Shelter